Privacy Policy – Born Adventurers Festival

Introduction

Born Adventurers Festival is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it safe. By using our website and services, you agree to the terms outlined in this policy.

Who We Are

The Born Adventurers Festival website is owned and operated by Heartwood Events, registered company 15530944 in the UK.

What Data Do We Collect?

We may collect the following types of personal data:

  • When browsing our website: Non-identifiable information such as IP address, browser type, and website interactions for analytics purposes.

  • When purchasing tickets or signing up for newsletters: Name, email address, phone number, and payment details.

  • When engaging in activities or competitions: Any personal details voluntarily provided by you.

How Do We Use Your Data?

We collect data to:

  • Process ticket sales and send event-related updates.

  • Improve our services and user experience.

  • Inform you about future events, promotions, and news (only if you opt-in).

  • Ensure compliance with event policies and safety regulations.

Data Protection & Security

We take your privacy seriously and implement appropriate security measures to protect your data from unauthorised access or misuse. This includes:

  • Secure servers for data storage.

  • Encryption for sensitive data such as payment details.

  • Restricted access to personal data.

Sharing Your Data

We do not sell or share your personal data with third parties, except:

  • When necessary to process payments via secure payment providers.

  • With service providers assisting in festival operations (e.g. ticketing platforms, email services).

  • If required by law enforcement or regulatory authorities.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. These cookies help us:

  • Recognise your preferences and personalise content.

  • Track website analytics to improve functionality.

  • Manage session-based activities such as ticket purchases.

You can adjust your cookie settings via your browser at any time.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Withdraw consent for marketing communications at any time.

  • Request deletion of your personal data where legally applicable.

To exercise these rights, please contact us at [Contact Email].

Data Retention

We will retain your data only for as long as necessary for the purposes outlined above or as required by law.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on our website, and where applicable, notified to you.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@bornadventurers.co.uk
Website: ww.bornadventurers.co.uk

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.